BMW Service Loaner Concierge

Jacksonville, FL

One of the best places to work in Jacksonville is looking for an additional enthusiastic BMW Service Loaner Concierge to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you.

As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service concierge professional.

Responsibilities:

  • Vehicle Delivery:
    • Ensure the vehicle is in delivery quality and has sufficient fuel
    • Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
  • Customer interaction:
    • Collect all required signatures from customers at time of delivery and/or pick up
    • Request all required documents from loaner department and service advisors prior to going on a trip
  • Receiving:
    • Inspect vehicle for customers belongings left behind
    • Record condition of vehicle
  • Other:
    • Perform errands as needed
    • Perform lot maintenance as needed

Qualifications:

  • High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
  • Valid Driver’s License and Good Driving Record.
  • Ability to communicate with customers and employees in a positive and eager manner.
  • Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
  • Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.

BENEFITS:

  • Compensation - $12.00 - $15.00 (depending on experience)
  • Family-Friendly Schedule - Closed Sundays
  • Benefits Package Available - Medical, Dental, Disability, Paid Vacations, Vision & 401k (with 2.5% company match) available for full time employees.
  • Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.
  • EOE - we are an Equal Opportunity Employer
  • Great Work Environment - a family-friendly & drug-free workplace
  • Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.

LOCATION + SUPERVISION:

Our store is located at 9875 Atlantic Boulevard, Jacksonville, FL 32225, one mile west of I-295. Your direct supervisor will be our Service Director, BJ Scott.