Tom Bush MINI
BMW Service Loaner Concierge
One of the best places to work in Jacksonville is looking for an additional enthusiastic BMW Service Loaner Concierge to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you.
As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service concierge professional.
Responsibilities:
- Vehicle Delivery:
- Ensure the vehicle is in delivery quality and has sufficient fuel
- Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
- Customer interaction:
- Collect all required signatures from customers at time of delivery and/or pick up
- Request all required documents from loaner department and service advisors prior to going on a trip
- Receiving:
- Inspect vehicle for customers belongings left behind
- Record condition of vehicle
- Other:
- Perform errands as needed
- Perform lot maintenance as needed
Qualifications:
- High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
- Valid Driver’s License and Good Driving Record.
- Ability to communicate with customers and employees in a positive and eager manner.
- Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
- Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.
BENEFITS:
- Compensation - $12.00 - $15.00 (depending on experience)
- Family-Friendly Schedule - Closed Sundays
- Benefits Package Available - Medical, Dental, Disability, Paid Vacations, Vision & 401k (with 2.5% company match) available for full time employees.
- Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.
- EOE - we are an Equal Opportunity Employer
- Great Work Environment - a family-friendly & drug-free workplace
- Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.
LOCATION + SUPERVISION:
Our store is located at 9875 Atlantic Boulevard, Jacksonville, FL 32225, one mile west of I-295. Your direct supervisor will be our Service Director, BJ Scott.